Legal Notice

LICENSED TRAVEL AGENCY
BY YOU EXPERIENCES, S.L. is a licensed and fully bonded Spanish Travel and Corporate Events Company (CG-003417)

LEGAL NOTICE
BY YOU EXPERIENCES, S.L. informs the users of this web page of the following terms, with the objective of enabling them to freely and voluntarily decide if they want to facilitate the personal information that may be requested through the use of the different services we offer.

OBJECT
This web page provides information about the BY YOU BARCELONA (a trade mark of BY YOU EXPERIENCES, S.L. and the services offered).
BY YOU EXPERIENCES, S.L. with VAT No. B66012287, has it registered office at C/Balmes, 167 3-2, 08008 Barcelona, and is Resgistered in Barcelona Commercial Registry.

OWNERSHIP OF THE DOMAIN NAME
BY YOU EXPERIENCES, S.L. is the owner of the domain name www.byoubarcelona.com

ORGANIC LAW ON THE PROTECTION OF PERSONAL DATA
The information provided by the users through this web page will be treated according to the Organic Law on the Protection of Personal Data (hereinafter referred to as LOPD). BY YOU EXPERIENCES, S.L. may use these data in order to keep users informed of news and current events, publications, or to attend consultations or requests via forms and email addresses made available for that purpose on the website provided that the user expressly consents to such treatment
The information provided by the users will form part of a database, registered with the General Registry of Data Protection of the Spanish Agency for Data Protection . According to article 5 LOPD, the user may exercise right to access, change, examine or cancel their data at any time by contacting BY YOU EXPERIENCES, S.L. via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or post at the address mentioned above.

AMENDMENTS AND UPDATES
BY YOU EXPERIENCES, S.L. reserves the right to make any necessary changes in the established terms and conditions of the present Legal Notice. These changes will be included prominently on the website www.byoubarcelona.com

ELECTRONIC NEWSLETTER
BY YOU EXPERIENCES gives the users the option to subscribe and unsubscribe, through the website, to a newsletter informing about news, current events, etc
BY YOU EXPERIENCES, S.L. will only send commercial communications to users that have asked consented to receiving them.
BY YOU EXPERIENCES, S,L. also offers the users the possibility of subscribing and unsubscribing, through the website, to any of the publications distributed by the BY YOU EXPERIENCES, S.L. These publications will only be sent at the express request of the user.

OTHER TERMS OF USE

By using byoubarcelona.com you agree to be legally bound to these terms, which shall take effect immediately

PRICES & INCLUSIONS/EXCLUSIONS
Prices listed on byoubarcelona website are per person, unless otherwise specified.
Prices are based on Euros (€)
Prices include local taxes.
Prices do not include tips/gratuities to tour directors, drivers or local guides; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions”

PAYMENT CONDITIONS
BY YOU BARCELONA accepts the following credit cards: Mastercard, Visa, American Express.
There is no charge or service fee for processing credit-card payments. PAYMENT:
50% to be made at moment of reservation
50% 10 days before the contracted day of the event

CANCELLATION CONDITIONS
21 days before, 100% return of deposit
14 days before, 50% return of deposit
7 days before, no return of deposit
In the case of other suppliers implicated in the project, their cancellation policies will also be taken into account.

IMPOSSIBILITY TO UNDERTAKE THE ACTIVITIES BECAUSE OF EXTERNAL REASONS
In case of voluntary cancellation by the client, no refunds will be given.
In the case of impossibility to undertake the contracted services due to circumstances beyond their control, these services will stop and no refunds will be given by Byoubarcelona to the client.
All tours, activities and services offered by BY YOU BARCELONA are valid as per the dates displayed at byoubarcelona.com. Byou Experiences is not responsible or liable for any information that does not directly provide.

WORRY-FREE SHORE EXCURSION
In the case of not being returned to the ship in time to board, we will arrange the necessary transport to the next port-of-call. The policy is void in instances where delay is caused by your own actions and/or you have deviated from the Byoubarcelona activity or tour. You must supply BY YOU BARCELONA with correct arrival and departure ship information and ensure there is enough time (min. 1,5 hours) between the tour end time and the ship departure time. You must contact Byoubarcelna directly to request next port-of-call transportation arrangements as customers cannot book their own travel. Travel will be selected and booked by BY YOU BARCELONA to the next port of call (not to exceed 1.000 €/per person).

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